InnoValor is a research-based consultancy and software company. We develop the award-winning and patented mobile identity verification software technology ReadID. ReadID leverages the NFC capability of smartphones to read and verify the RFIP chips that passports and other government-issued identity documents have. ReadID is the first and leading technology worldwide to do this. We have prominent customers including banks (ING, Rabobank, Norwegian DNB bank, de Volksbank), police (including Dutch police) and other governmental organizations (UK Home Office, Dutch CBR). We are looking for colleagues to extend and explore ReadID, contributing to fight identity fraud!

We started InnoValor five-year ago and are a privately-owned scale-up, growing fast. Our main office is in Enschede (Netherlands) and we have a location in Amersfoort. We are ISO27001 certified. Besides our product ReadID, we give advice in the area of digital innovation, focusing on digital agility and digital trust. The strongest growth is in the area of ReadID.

We are looking for future colleagues with a software, cybersecurity or related technology background, as well as colleagues that can bridge technology and business.

What is ReadID?

ReadID consists of two parts: ReadID MRZ and ReadID NFC. ReadID MRZ makes it possible to scan the so-called Machine Readable Zone of ePassports and similar using our own machine learning-based Optical Character Recognition technology.

ReadID NFC verifies the authenticity of passports and similar identity documents by reading the RFID chip embedded in these documents using the NFC capability of common Android and iOS smartphones. ReadID can be used in face2face use cases, e.g., by police officers in the street, or online, e.g., for mobile consumer onboarding for banks. ReadID is integrated by our customers in their own apps and backend systems using APIs.

ReadID is available in two versions: client-only and SaaS. Both versions include the ReadID SDK: client-side libraries with an API that enables our customers to build their own app. We host ReadID SaaS as public cloud (primarily AWS). We have a ready-to-use version of ReadID as well, called ReadID Ready, for customers that do not want to develop their own apps. We are strong believers in automation, automated testing, continuous integration and DevOps, and use state-of-the-art technologies for this.

What are your responsibilities?

ReadID is software with APIs, and it is crucial that developers can use these quickly and in the most optimal manner. We could say the ‘developer experience’ is as important as the ‘user experience’. We need someone to take the lead in this, including making a developer.readid.com website in which developers can find everything they need on the APIs, but also technical material for security and other roles with our customers can find what they need. Of course, they will be more channels towards developers and other support options that need to be provided.

It is important to realize is that we are a B2B company, and do not provide support to end users. I.e., we give 2nd or 3rd line support. We do not have a dedicated person for this yet, you have plenty of opportunity to shape your own job. Actual handling of support tickets will remain a distributed responsibility, which you’ll take part but will be a part-time responsibility.

Your responsibilities:

  • Take the lead for the ‘developer experience’ including developer.readid.com.
  • Coordinate and edit the material on in, including API documentation, tech guides, admin guides, FAQs, sample code and whitepapers. The actual documentation will often be produced by colleagues.
  • Monitor and screen incoming support request (mostly web or email), mostly from developers. Answer or redirect to appropriate colleague.  

What do we expect?

  • Generalist development knowledge, especially REST, Java/Android and SWIFT/iOS
  • Relevant education at professional/academic level, e.g., computer science or software engineering.
  • Experience with mobile, security and cloud.
  • Communicated well, in writing, by phone/video-call and face2face
  • Fluent in English, preferably also Dutch
  • Depending on seniority and ambition, the role is more lead or more contributing.

What we offer?

We offer a challenging job in which you can make a difference to reduce identity fraud and to enable digital transformation. You will be part of highly-skilled team of researchers, developers, architects, and UX designers.

InnoValor offers a competitive salary, and we top this with a performance base reward. We strongly feel that the work-private life balance is important, so you have some flexibility in working hours and working from home. Positions can also be done part-time (with a minimum of 32 hours per week, in principle). InnoValor has an employer financed pension scheme and you have the option of extended holidays. Of course, we provide you with a high-end laptop (choice of Windows or Macbook), accessories of choice and a mobile phone with subscription that you can you privately as well. The supply of great coffee, tea or latte, cookies, and soft drinks is virtually unlimited at the office.

For more information please contact Maarten Wegdam or Wil Janssen via +31 53 4878178. Please applications (resume and cover letter) to jobs@innovalor.nl. No agency calls. A screening procedure will be part of the application process.